These recall notices are for different models in the Mustang, Ranger, Everest, EcoSport and Transit range. The previous recall affected the Puma range, as well as the Ranger, Everest and EcoSport ranges.
Ranger
The affected Rangers were built in 2025. Ford says that in these vehicles, the transmission main valve body’s internal dimensions do not meet the engineering print specifications. These vehicles might “experience no reverse motion when the vehicle is in reverse gear”.
In these cases, when the vehicle’s gear selector is in the reverse or neutral position, it might actually move forward. When this occurs, a warning light indicating a malfunction and Wrench light will illuminate.
Ford says unexpected vehicle motion can increase the risk of an accident. This recall affects eight (8) vehicles affected in South Africa.
Ford is working to provide parts to repair the units. When parts are available, the customer will be notified to schedule a service appointment for repairs to be completed free of charge. The parts are anticipated to be available by October 2025.
ALSO READ: Ford recalls 5 781 Ranger, Everest, Puma and EcoSport vehicles
Mustang, EcoSport, Ranger and Everest
The affected vehicles were built between 2018 and 2023. Ford says that in these vehicles, “repeated short ignition cycles (time between key on and key off) may, over time, result in an error in the SYNC system that could result in system instability and/or a failure to maintain certain settings between ignition cycles.
“This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. A frozen rear-view camera display image while in reverse may create a false representation of where the vehicle is relative to its surroundings, increasing the risk of an accident.”
Pictured above are the Ford EcoSport (top left), Everest (top right), Mustang (above left), and Ranger (above right).
Ford says this recall affects 33 vehicles in South Africa:
- Ford Mustang – 30
- Ford EcoSport – 1
- Ford Ranger – 1
- Ford Everest – 1
Ford is working to provide a software update to repair this concern. When the software update becomes available, customers will be notified to schedule a service appointment for the software update to be completed free of charge. The software update is anticipated to be available in the third quarter of 2025.
Everest, Ranger and Transit Custom Vehicles
The affected vehicles were built between 2021 and 2025 and need software updates for the rear-camera screen.
Ford says it “has identified that in some of the affected vehicles the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs while reversing the vehicle, the rear-view image may be frozen, missing or delayed. A frozen rear-view camera display image while in reverse may create a false representation of where the vehicle is relative to its surroundings, increasing the risk of an accident”.
Four Ford Transit Customs in southern Africa have been affected by this recall. Pictured above is the Transit Custom Sport.
This recall affects 21 736 vehicles affected in Southern Africa:
- 20 693 in South Africa (16 820 Rangers, 3 199 Everests, 674 Transit Customs)
- 363 in Botswana (327 Rangers, 35 Everests, 1 Transit Custom)
- 657 in Namibia (579 Rangers, 76 Everests, 2 Transit Customs)
- 23 in eSwatini (15 Rangers, 7 Everests, 1 Transit Custom)
Ford is working to provide software for this repair. When the remedy becomes available, customers will be notified to schedule a service appointment with their dealer for repairs to be completed free of charge. The remedy is anticipated to be available in the third quarter of 2025.
Ford customers would can check if their vehicle is affected by a recall at www.ford.co.za/owner/recalls/ and enter their VIN number in the search bar. Customers can also view recent safety recalls by clicking on https://www.ford.co.za/support/recalls. Ford customers can also contact Fordd’s customer-care centre on 0860 011 022 or email: CRC3@ford.com .
